Privacy Policy

Last updated: January 2026

Data Controller

dravonelix.top AG is the data controller for the personal data we collect through our website dravonelix.top and related services. We are registered in Austria with registration number FN741258a and our registered office is located at Josefstädter Straße 121, 1054 Vienna, Austria.

Data Collection

The data we collect from users includes personal information provided voluntarily through our contact forms, newsletter subscriptions, and enquiry submissions. This data collection includes your name, email address, phone number, company details, and any messages or enquiries you send to us through our website. We also collect technical information such as your IP address, browser type, device information, and website usage patterns through cookies and analytics tools when you visit our website.

How We Use Your Information

We use your data to respond to your enquiries, provide information about our services, process your requests for consultations, and communicate with you about our workflow standardisation solutions. The use of your data also includes sending you relevant information about our services when you have subscribed to our newsletter, improving our website functionality and user experience, and ensuring the security and proper operation of our systems. We may also use your information to comply with legal obligations and protect our legitimate business interests.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds: your consent when you submit forms or subscribe to our newsletter, legitimate interests for website analytics and business communications, contractual necessity when providing our services, and legal compliance when required by applicable laws and regulations.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, such as hosting providers, email service providers, and analytics platforms. These providers are contractually obligated to protect your data and use it only for the specified purposes. We may also disclose your information when required by law or to protect our rights and interests.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions and enquiries are typically retained for up to three years to maintain records of our business communications. Newsletter subscriptions are maintained until you unsubscribe or request deletion. Website analytics data is retained according to our analytics provider's retention policies, typically up to 26 months. We will delete or anonymise your personal data when it is no longer needed for the specified purposes.

Your Rights

Under GDPR, you have the right to access your personal data and receive a copy of the information we hold about you. You can request correction of any inaccurate or incomplete personal data, request erasure of your personal data in certain circumstances, object to processing of your personal data for direct marketing purposes, request restriction of processing in specific situations, and request data portability where applicable. You also have the right to withdraw consent at any time where we rely on consent as the legal basis for processing.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) when we use third-party service providers. We ensure that such transfers are protected by appropriate safeguards, including adequacy decisions by the European Commission or standard contractual clauses approved by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure data transmission using SSL encryption, regular security assessments and updates, access controls and authentication procedures, and staff training on data protection requirements.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at [email protected] or by phone at +43 14416726. You can also write to us at dravonelix.top AG, Josefstädter Straße 121, 1054 Vienna, Austria. You have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe we have not handled your personal data in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.